Kathan
Last updated April 21, 2026

Privacy Policy

Kathan Tech is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose information through our website and our Voice AI platform.

1. Introduction

Kathan Tech (“we”, “our”, or “us”), a company registered in the Dubai Free Zone, United Arab Emirates, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose information through our website (https://kathan.tech) and our Voice AI platform.

2. Regulatory Framework

We operate in accordance with UAE Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data (PDPL). We will align with global standards such as GDPR and SOC2 as we expand globally, the laws of the United Arab Emirates govern our data processing activities.

3. Information We Collect

  • Personal Data: Name, email address, phone number, and organization details.
  • Voice AI Data: Voice recordings, transcriptions, and conversation logs used to provide and improve our automation services.
  • Financial Data: We will use a third-party payment processor. Kathan Tech does not store or see your full credit card information; this data will be collected directly by the third party vendor.
  • Technical Data: IP addresses, browser types, and usage logs.

4. Data Storage and Infrastructure

Your data is stored on secure cloud infrastructure provided by Amazon Web Services (AWS). Our primary infrastructure is located in:

  • UAE Region (Dubai): For localized processing and latency optimization.
  • US Region (Northern Virginia/Oregon): For primary application hosting and AI model inference.

5. International Data Transfers

By using our services, you acknowledge and consent that your personal data may be transferred to and processed in the United States and the United Arab Emirates. We ensure such transfers are protected by standard contractual clauses and rigorous security measures as required by UAE PDPL.

6. Data Sharing & Third-Party Disclosure

We do not sell your personal data. We disclose information only to:

  • Third party payment gateway: For secure payment processing and fraud prevention.
  • Amazon Web Services (AWS): For secure data hosting and cloud services.
  • Legal Authorities: When required to comply with UAE federal laws or judicial orders.

7. Security Practices

We implement enterprise-grade security to safeguard your information:

  • Encryption: Data is encrypted using AES-256 at rest and TLS 1.2 or higher during transit.
  • Access Control: We enforce strict Identity and Access Management (IAM) policies.
  • PCI-DSS Compliance: Our payment integration utilizes third party vendor's services to secure elements to ensure your financial data never touches our servers directly.

8. User Rights

Under the UAE PDPL, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request erasure of your data (Right to be Forgotten).
  • Restrict or object to specific processing activities.

To exercise these rights, contact us at info@kathan.tech.